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Jo Ann did a great job of seeing what the incumbents couldn’t see. They are very smart people, but they were too close to the material. She changed our training to make salespeople far more effective sooner after initial training than those in the past.
George Abbondante
Vice President – Direct Sales
The Real Estate Book
Our people are more competent and that makes them more confident with customers. Customers are happier with our service and time spent per call has dropped significantly. The most significant drop was in customers calling more than once to complete a transaction.
Kenneth Weleski
Senior Vice President
Customer Service
Bank of America
Consulting and Training

Are supervisors unsure of how to handle situations? Then you need Consulting and Training.

Do employees receive training and then forget what they learned when they return to the job? 
Then you need Consulting and Training.

Training consultant Jo Ann Canada knows the learning science

that gives employees retention and recall.


 
Training Is Not Intuitive
Time after time I have seen businesses struggle with training that is too lengthy, inefficient, confusing and boring.  Training was developed by job experts who were great at jobs tasks, did not understand training methodology. 
In my twenty years of corporate consulting and training, I have heard leaders say, “It works.  It really works. I wish we had applied learning science sooner.  We would have saved customers, time and frustration.”
Jo Ann Canada, Training Consultant

Why Might You Need a Consulting and Training?
New Training Initiatives
Corporate Consolidation – Combining Functions
New TrainersJob Experts Who Serve As Trainers
Mergers / AcquisitionsProfessional Training for Franchises or Independent Distributors
Stagnant TrainingExpanding Operations  
 
 
  Most Popular Consulting and Training Services:

Train the Trainer – Jo Ann teaches trainers to deliver enlivened, interactive and results-focused training which is driven toward retention and recall.

Train the Course Developer – Jo Ann teaches adult learning theory and training methodology,which brings you a shorter learning curve with more competent, confident employees. 


On-site Guidance for Training Managers, Developers and Trainers – Jo Ann provides coaching for your staff.

Training Needs Assessment – Jo Ann conducts an assessment of training in your organization and  recommends improved approaches as needed.

Job and Task Analysis – Jo Ann leads your staff through job and task analysis to identify “holes” in training.

Recommendations for Becoming a Thriving Learning Organization – Jo Ann helps change the learning culture from the “old school” isolated training department to involvement of everyone to support “just-in-time” learning during “teachable moments.”

Recommendations for Training Program and Processes – Jo Ann makes recommendations for a well-rounded program including a variety of training methods to most effectively train different content.  She also recommends ways to train to meet different learning styles and all dimensions of intelligence.
 
 
 
 
Consulting and Training with Precision
 I’ll be honest: I was not in favor of having a consulting and training expert change our training. I thought we already had excellent training. We did a good job. But now I see that the science of training is not always intuitive. What she did makes so much sense. She used mathematical weights for factors affecting what we should train and the sequence in which it should be trained. We cut initial training for new collection reps from six weeks to one week of training!
                                        Robert Thornton, Senior Vice President, Risk Management, Bank of America
 
NSA Member